Home - WRH06 - WRHCS207A
Develop hairdressing industry knowledge
|Unit Descriptor||This unit describes the skills and knowledge required to access information on the hairdressing industry and relevant industry legislation. The unit may apply to a range of roles in the workplace.|
|1 . Source information on the hairdressing industry.||
|2 . Source and apply information on legal and ethical issues for the hairdressing industry.||
|3 . Update hairdressing industry knowledge.||
|Key Competency||Examples of Application||Performance|
|How can information be collected, analysed and organised?||Obtaining information to assist work performance requires the communication of ideas and information.||1|
|How are ideas and information communicated within this competency?||Using knowledge of the hairdressing industry to enhance work performance requires information to be collected, analysed and organised.||2|
|How are activities planned and organised?||Incorporating knowledge into day-to-day work activities requires activities to be planned and organised.||1|
|How are problem solving skills applied?||Sharing updated knowledge with colleagues requires the application of teamwork.||1|
|How are mathematical ideas and techniques used?||Pricing may require the use of mathematical ideas and techniques.||1|
|How is use of technology applied?||Conducting day-to-day hairdressing industry activities according to legal obligations and ethical industry practices requires problem solving.||1|
|How is team work used within this competency?||Using the Internet to source information requires the use of technology.||1|
Sources of information may include:
personal observation and experience
colleagues, supervisors and managers
industry contacts, mentors and advisors.
Information may include:
relationships between the hairdressing industry and other industries
industry working conditions
environmental issues and requirements
industrial relations issues and major organisations
career opportunities within the industry
the work ethic required to work in the industry
industry expectations of staff
new products, technology, techniques and services.
Related industries may include:
Quality of work performance may include:
service to colleagues
Legal and ethical issues may include:
duty of care
health and hygiene
equal employment opportunity
gifts and services free of charge
Hairdressing industry activities may include:
treatments and services.
Issues of concern may include:
new services and procedures
environmental and social issues
industry expansion or retraction.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
sourcing industry information
identifying and sourcing related industries
knowledge and application of legislative and ethical issues that impact on the industry
knowledge of the hairdressing industry, including main roles, functions and interrelationships of different industries, with a more detailed knowledge of issues that relate to a specific workplace.
Context of assessment
For valid and reliable assessment of this unit, competency should be consistently demonstrated over a period of time and observed by the assessor and/or the technical expert working in partnership with the assessor. The technical expert may include the hairdresser and/or an experienced person at the workplace.
Competency should be demonstrated in the workplace or a simulated workplace environment in a range of situations which may include client interruptions and involvement in other related activities normally expected in the workplace. For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.
Specific resources for assessment
Competency for this unit should be assessed through access to:
a work team
a qualified workplace assessor or assessment team.
Relationship to other units
In the context of an assessment-only and/or a training delivery and assessment pathway, all units that relate to a job function can be integrated for assessment purposes.
Method of assessment
The following assessment methods are suggested.
Observation of the learner performing a range of tasks in an actual or simulated work environment, over sufficient time to demonstrate his/her handling of a range of contingencies. Tasks may include:
identifying sources of industry information
accessing sources of industry information
applying information to work activities.
Written and/or oral questioning to assess knowledge and understanding of developing techniques to update hairdressing industry knowledge procedures, including methods of accessing industry information. Questions will be asked in a manner appropriate to the language and literacy level of the learner.
Completing workplace documentation relevant to developing techniques to update hairdressing industry knowledge.
Third-party reports from experienced hairdressing professionals in the workplace.
Completion of self-paced learning materials, including personal reflection and feedback from trainer/coach/supervisor.
Evidence required for demonstration of consistent performance
For valid and reliable assessment of this unit, evidence should be gathered through a range of methods to indicate consistent performance.
It can be gathered from assessment of the unit of competency alone, through an integrated assessment activity or through a combination of both.
Evidence should be gathered as part of the learning process.