Provide intervention support to children and families

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CHCRF2A	Provide intervention support to children and families
Unit Descriptor	This unit describes the knowledge and skills required to work with families to identify issues that require early intervention for reducing risk and developing capacity for increased effectiveness as a family unit.

ELEMENT	PERFORMANCE CRITERIA
1 . Operate within a professional network	Professional opinions are sought from informed others when analysing presenting issues Presenting issues are managed within a case work framework Strategies for family intervention are confirmed with the professional support network
2 . Structure the access and interaction with the family	Access to individuals and the family unit is negotiated Respect for all members of the family is demonstrated Family member safety is assured Interaction is structured to provide opportunities for family members to participate in decision making
3 . Identify constraints/barriers to family effectiveness	Social interaction with the community is assessed Financial management is reviewed Parenting methods are observed and discussed Family relationship issues are observed and discussed Household management is reviewed Current methods for dealing with stress are identified
4 . Identify options with family members	Key areas where changes are required are identified and agreed to with involved family members A plan of action to implement agreed options for change is developed with the family Factors are explored with family members which could influence their preference and ability to achieve a course of action/change Agreed actions for change are discussed and confirmed with supervising professionals
5 . Identify resources to assist the family	The family/family member is supported in decision making to assess and access the resources required Professional support is briefed on the family's issues and options within the case management framework The family/individual family member is referred to professionals who will participate in implementing the action plan
6 . Support agreed actions	Education to provide skills in areas such as parenting, household management, stress management and conflict management is provided as required. Progress reviews of the success of any intervention are applied within the case management framework

Key Competency	Examples of Application	Performance Level
How can information be collected, analysed and organised?
How are ideas and information communicated within this competency?
How are activities planned and organised?
How are problem solving skills applied?
How are mathematical ideas and techniques used?
How is use of technology applied?
How is team work used within this competency?

Range Statement

Families may include:

All social constructions of family

Working with clients will be carried out within requirements established by:

Relevant legislation and statutory requirements
International conventions relating to the rights of individuals
Organisational policy and codes of conduct
Relevant program standards
Professional association codes of conduct and ethical and ethical positions

Establishing a relationship with clients will be carried out within requirements established by:

Relevant international conventions on civil, human rights
Cultural protocols, taboos and systems
Organisational mission, philosophy and practices

Evidence Guide

Critical aspects of assessment must include:

Working cooperatively with clients/significant others to achieve behavioural life skills changes
Working with individuals in a range of settings to achieve maximum outcomes

Essential knowledge required includes:

Models of family intervention theory and practice including family structures and dynamics
Family intervention strategies, scope and process
Behaviour change models/practices and options to support behaviour change
Facilitation model/practices
Human development and understanding of life stages
Counselling models/practices including basic knowledge of theories supporting counselling process
Professional service provision codes of conduct, ethical codes, referral protocols
Group dynamics models/practices
Range of services available and referral resources
Organisational procedures and program standards
Indicators of pathology ie. Substance use, mental health
Cultural protocols, taboos and language systems
Statutory mandate and responsibilities
Stress indicators
The wider physical, social, community and cultural environment within which the client lives
Importance of confidentiality and privacy
Organisational policies and procedures for record keeping and security
Occupational health and safety guidelines

Essential skills required includes:

Communication and establishing rapport and relationship building
Client assessment and behaviour observation
Determining and maintaining role boundaries
Use of personal and professional authority and influence to support or confront
Behaviour management
Stress management
Demonstration of empathy
Counselling including
Counselling context, process and goals
Establishing a trusting relationship
Information gathering
Reflective listening, respectful responding, development of empathy and rapport
Human life stage development
Negotiation
Managing groups
Stress management
Observation
Advocacy
Reporting
Negotiation
Assertion
Conflict management

Resource implications:

Access to appropriate workplace where assessment can be conducted or simulation of realistic workplace setting for assessment
Access to equipment and resources normally used in the workplace

Method of assessment:

Observations
Questioning
Evidence gathered from the workplace environment
Demonstration over a period of time to ensure consistency of performance

Context of assessment:

Evidence must include observation of performance in the work environment or in a simulated work setting