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AVI2W808B

Conduct baggage handling operations

Unit Descriptor This unit involves the skills and knowledge required to conduct baggage handling operations in accordance with OH&S and other regulatory requirements, including handling the baggage using correct manual handling techniques, and identifying unusual or abnormal baggage and taking appropriate action to deal with it and/or report it in accordance with workplace procedures and relevant regulatory requirements. Licensing, legislative, regulatory or certification requirements are applicable to this unit.

ELEMENTPERFORMANCE CRITERIA
1 . Handle baggage

  1. Baggage handling is conducted in accordance with operational priorities and requirements and directions from supervisor/team leader

  2. Correct manual handling principles and techniques are applied at all times when handling various types, weight and shape of baggage

  3. Baggage tags are checked to identify if bag is marked heavy or fragile

  4. Baggage is lifted and manoeuvred in accordance with OH&S and workplace procedures relevant to the tag indications on the baggage

  5. Baggage with unusual shape or perceived hazard is identified and appropriate assistance sought from other team members to lift and move the baggage concerned

  6. Baggage is stacked on or in the cart/ belt/container in accordance with OH&S and other relevant regulatory requirements and workplace procedures

  7. Late baggage is collected, handled and delivered to aircraft in accordance with workplace procedures

2 . Deal with abnormal baggage handling situations

  1. Baggage identified as heavy, fragile or having other unusual characteristics is handled in accordance with the workplace procedures and regulatory requirements specified for the type of baggage concerned

  2. Baggage with an unintelligible or missing tag is identified and processed/reported in accordance with the procedures for the baggage handling system concerned

  3. Baggage which has been damaged is identified and reported/processed in accordance with workplace procedures

  4. Baggage found to be leaking suspicious or potentially dangerous substances is isolated and reported in accordance with workplace procedures and regulatory requirements

  5. Baggage suspected of being a security risk is immediately isolated/reported in accordance with workplace procedures and regulatory requirements

  6. Problems that may occur during baggage handling operations are identified and appropriate action is taken to rectify and/or report the problem in accordance with the workplace procedures and regulatory requirements

  7. Safety hazards in the baggage handling work area are identified and appropriate action is taken to minimise/eliminate the risk in accordance with OH&S procedures and workplace hazard control strategies





Key CompetencyExamples of ApplicationPerformance
Level
How can information be collected, analysed and organised?
How are ideas and information communicated within this competency?
How are activities planned and organised?
How are problem solving skills applied?
How are mathematical ideas and techniques used?
How is use of technology applied?
How is team work used within this competency?

Range Statement

Baggage handling operations may be carried out:

Performance may be demonstrated on:

Persons consulted during baggage handling operations may include:

Baggage may include:

Hazards that may exist when carrying out baggage handling operations may include, but are not restricted to:

Required personal protective equipment may include, but is not restricted to:

Equipment involved in baggage handling operations may include:

Dependent on the type of organisation concerned and the local terminology used, workplace procedures may be referred to as:

Information/documents may include:

Applicable regulations and legislation may include:


Evidence Guide

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Context of, and specific resources for assessment

Method of assessment